Sandwell hospital complaint number uk The facility at Sandwell Hospital, in West Bromwich, replaces a walk-in centre at Parsonage Street, just a few yards away. Birmingham City Council Request an online referral form and message form by calling: 0121 303 1234 or emailing: CSAdultSocialCare@birmingham. Birmingham and Midland Eye Centre (BMEC) The Trust uses a number of privacy policies, to access them visit our The complaints form template provides a section for the patient to provide their consent in such a case. 2 The Trust endeavors to make any necessary reasonable adjustments in order to receive, Sandwell District General Hospital Lyndon, West Bromwich, West Midlands, B71 4HJ About this hospital. Day case surgery is at the Birmingham Treatment Centre. It offers GP-led urgent, but not emergency care, for ailments such as Sandwell Hospital Monday – Friday, 8. nhs. The Trust uses a number of privacy policies, to Over the last year: 5,795 babies were born at our Trust. Inpatient cardiology support at the Midland Metropolitan University Hospital takes place by means of daily ward rounds by consultants and registrars. Contact details and Patient Advice and Liaison Service (PALS) Departments and services • If you would prefer to raise your complaint directly to Sandwell Hospital you can do so in the following way: • • Send it in writing to: • Complaints Department, Sandwell and West Birmingham NHS Trust, Sandwell Hospital, Lyndon, West Bromwich, B71 4HJ • –Phone: 0121 507 6440, 4080, 5892 10am 4pm, Monday –Friday. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus; City Health Campus; Rowley Regis Hospital; Birmingham and Midland Eye Centre; Lyng Centre; The Trust uses a number of privacy policies, to access them visit our polices page. The pharmacies will give medicines to patients: admitted to hospital. Contact details and Patient Advice and Liaison Service (PALS) Ophthalmology Making a Complaint; Our Hospitals and GP Services. Outpatient facilities are at Sandwell Health Campus, City Health Campus and Rowley Regis Hospital. Midland Metropolitan University Hospital; Sandwell Health Campus; City Health Campus; Rowley Regis Hospital; Birmingham and Midland Eye Centre; you can contact to the Complaints Team to make a formal complaint. There are a number of fantastic schools in the West Midlands as well as excellent colleges and four universities, including the University of Birmingham and Aston What an incredible year 2024 has been for the Trust. Published 20th Sep 2024, 17:00 GMT. Urgent Treatment Centre, Sandwell Hospital, Little Lane entrance, West Bromwich, B71 4HJ (open 7am We collected information about Sandwell Hospital Complaints Procedure for you. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus; We also have 24 hour access to the neuroscience facilities at the Queen Elizabeth Hospital for emergency diagnosis and can refer patients there for neurosurgery. Go Back; Midland Metropolitan University Hospital; We are proud to be in partnership with Costa across Sandwell, City and Rowley Regis Hospital sites. Lyndon, West Bromwich, West Midlands, B71 Number of GPs; Number of Consultants; Consultants within Specialties; Medico-Legal Specialties; Clinical Trials Specialties; Sandwell General Hospital : Trust: Sandwell and West Birmingham Hospitals NHS Trust: Lyndon,West Bromwich B71 4HJ Click for Map: Tel: 0121 553 1831: ACUTE MEDICINE Youth Space meetings take place on the last Tuesday of the month from 6pm to 8pm at Sandwell Hospital Education Centre, Hallam Street, West Bromwich B71 4HJ. Booking is required. There are links where you can find everything you need to know about Sandwell Hospital Complaints Department. From introducing artificial intelligence to aid faster stroke diagnosis, spotlighting the many wonderful community services we have, celebrating our staff, engaging with the population about the opening of our new hospital, leading on lung health checks across the Black Country, carrying out 24 hour-stay hip Making a Complaint; Our Hospitals and GP Services. There are a number of ways you can contact us and tell us your thoughts: Call Your Charity team on: 0121 507 5196, Monday – Friday, 9am -5pm; Email us: trustcharity@nhs. Please contact us on 0121 507 5196, alternatively you can e-mail trustcharity@nhs. Essential Companion Access Card Making a Complaint; Our Hospitals and GP Services. Go Back; Midland Metropolitan University Hospital; Midland Metropolitan University Hospital stands between Sandwell and West Birmingham. uk Date of inspection visit: 28-30 March 2017 Date of publication: 31/10/2017 1 Sandwell General Hospital Quality Report 31/10/2017 Making a Complaint; Our Hospitals and GP Services. Alternatively You can contact the Customer Feedback Team who can help you access this Making a Complaint; Our Hospitals and GP Services. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus; City Health Campus; Rowley Regis Hospital; Birmingham and Midland Eye Centre; Lyng Centre (excluding Colposcopy) please call the following number: 0121 507 4151. It is for children and young people who have complex mental health problems. It offers GP-led urgent, but not emergency care, for ailments such as suspected broken bones, abdominal pain and minor illnesses. Go Back; Midland Metropolitan University Hospital There are a number of ways to access medical help. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus We have a number of processes in place to protect the safety of our patients and staff, including CCTV and a trained security team at City and Sandwell Health Campuses and the Midland Metropolitan University Hospital Details. We'll help you escalate to Parliamentary & Health Service Ombudsman if needed. 00pm (except public holidays). Go Back; Midland Metropolitan University Hospital; The vascular surgery service has outpatient clinics at both Sandwell and City Health Campuses and day case procedures at Sandwell. Below are the dates for the Youth Space meetings in 2025. Outpatients services, including cardiac CT, Echocardiography and other clinics are based at both Sandwell and City Health Campuses. Cardiology inpatient services are based at the Midland Met. Contact details and Patient Advice and Liaison Service (PALS) Urology Complaints and Representations. Awful design to get to the building. 30pm, Monday to Thursday, and 9am to 5pm on Fridays. Details. Contact telephone number is 0121 507 2664, please listen for the option for district nurse Making a Complaint; Our Hospitals and GP Services. net; Write to us: Sandwell and West Birmingham Hospitals NHS Trust, Your Trust Charity Sandwell General Hospital Trinity House Lyndon West Bromwich B71 4HJ. Sandwell Council Email: sandwell_enquiry@sandwell. 30am to 5. gov. Rowley Regis Hospital Moor Lane Rowley Regis West Midlands B65 8DA. net Making a Complaint; Our Hospitals and GP Services. On those wards, our doctors, nurses and other healthcare professionals look Making a Complaint; Our Hospitals and GP Services. Phone: 0121 507 5892 If you have a concern we have not been able to resolve, you can contact to the Complaints Team to make a formal complaint. uk with the details. 45pm. Care Quality Commission (CQC) inspection rating; Contact details and Patient Advice and Liaison Service (PALS) Departments and services; Facilities; Patient ratings and reviews The Council will respond to complaints promptly and efficiently, resolving complaints quickly wherever possible. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus; in Sandwell and West Birmingham. Emergency Gynae Assessment Unit 0121 507 4925. The Lyng Centre Frank Fisher Way West Bromwich West Midlands B70 7AW. Making a complaint Sandwell and West Birmingham NHS Trust. The historic site, which opened as an infirmary in 1897 as an extension to the workhouse, has been a hospital on Dudley Road, ever since. net By post to: Head of Complaints, SWB Trust, Sandwell General Hospital, Trinity House, Lyndon, West Bromwich, B71 4HJ. We provide a number of services for patients with gastrointestinal cancer, including insertion Official information from NHS about Sandwell and West Birmingham Hospitals NHS Trust including contact details, directions, opening hours and service/treatment details The service aims to provide high quality care to meet the needs of the children, young people and their families across the area. There are links where you can find everything you need to know about Sandwell And West Birmingham Hospitals Nhs Trust Complaints. Go Back; Midland Metropolitan University Hospital; (formerly Sandwell Hospital), West Bromwich and is accessible to all patients. who attend our day case units. Registered Charity Number 701556. Go Back; Midland Metropolitan University Hospital The District Nursing service covers residents aged 16 years and over within Sandwell and West Birmingham who are registered with a Sandwell GP. am – 5pm (closed on bank holidays) Lyndon West Bromwich B71 4HJ. [1] After the creation of the NHS and rebuilding in the 1970s, the hospital was renamed Sandwell General How do I complain to Sandwell Council? Call: 0300 061 0614 for help making a complaint. Inpatient services for elective and emergency urology are provided at Google user Thelukos said: "Eight hours waiting. These include joint replacement (hip, knee, shoulder and elbow), keyhole surgery (shoulder, elbow, wrist, knee and ankle) and treatment of fractures of the bones. The hospital was rushed open. There are a number of fantastic schools in the West Midlands as well as excellent colleges and four universities, including the University of Birmingham and Aston Send a complaint by letter to Ipswich Hospital. Sandwell District General Hospital Lyndon, West Bromwich, West Midlands, B71 4HJ. We have the traditional Barista machines at the following locations; The Trust uses a number of privacy policies, to access them visit Sandwell Specialist CAMHS service is the main service in CAMHS (Child and Adolescent Mental Health Service). swbh. Patients & Visitors. Sandwell and West Birmingham Hospitals NHS Trust; Sandwell Health Campus; NHS hospital; Sandwell Health Campus Overall: Requires improvement read more about inspection ratings. Black Country Coroner Service How to get to the Coroners Court We collected information about Sandwell And West Birmingham Hospitals Nhs Trust Complaints for you. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus; There are cash point machines in the main entrance at Sandwell Health Campus. admitted to our other facilities including Rowley Regis Hospital and Leasowes Intermediate Care Centre. The Trust uses a number of The hospital's All Saints Way frontage, seen in 2009. Sandwell General Hospital Gate 5 Lyndon Gate Priory Public Parking (Pay & Display) Staff Parking Only Disabled Parking Barrier Bus Stop ALL SAINTS WAY 5 HALLAM STREET ACCIDENT & EMERGENCY MRI Gate Elizabeth Suite Colposcop Suite 10 Outpatients Ante-natal Newton Gate E 15 Entranceg Gate & MRI. Doors open from 5. Patients are transferred from the Accident and Emergency department, general surgery, paediatrics (specialist care for children), orthopaedics (specialist care for bones and joints) and other Ways of logging a complaint. Tel: 0121 612 2000 Both hospitals will be scaled down when the Midland Metropolitan University Hospital opens in Smethwick in 2022. It is usually The Respiratory Department provides treatment and care for different lung diseases, including tuberculosis (TB), sleep and non-invasive ventilation (this is for people who need support with their breathing usually overnight), interstitial lung disease, bronchiectasis, asthma, COPD (chronic obstructive pulmonary disease) and other aspects of general We have three endoscopy units – one each at Sandwell Health Campus, City Health Campus and the Midland Metropolitan University Hospital. Who is the service for? Patients, relatives and carers Sandwell District General Hospital Lyndon, West Bromwich, West Midlands, B71 4HJ. 5. Company limited by guarantee. Our Purple Point telephones can be also used by our inpatients, or their loved ones, to raise • If you would prefer to raise your complaint directly to Sandwell Hospital you can do so in the following way: • • Send it in writing to: • Complaints Department, Sandwell and West Birmingham NHS Trust, Sandwell Hospital, Lyndon, West Bromwich, B71 4HJ • –Phone: 0121 507 6440, Solve your Sandwell District General Hospital Complaints via Resolver, the independent tool endorsed by MoneySavingExpert. Tel: 0121 612 3444 Sandwell Hospital Radio station manager Suzie Box. Midland Metropolitan University Hospital; Sandwell Health Campus; City Health Campus; Rowley Regis Hospital dignity and religious and cultural beliefs at all times during your visit to hospital. By Rushana Miller, Christian Barnett. Go Back; Housing in the area is very affordable and transport links in and around the city and Sandwell are excellent. Our contact centre for adult social care services, Sandwell Enquiry, is open from 9am to 5. Facilities and care at Midland Metropolitan University Hospital. Online: Contact us online via MySandwell Email: customer_services@sandwell. There were 191,497 patient attendances plus 31,627 attendances seen under GP triage at our emergency departments with over 40,570 people admitted for a hospital stay. There are links where you can find everything you need to know about Sandwell Hospital Complaints Procedure. If you would like to take photographs in hospital, please contact the Communications Department on 0121 507 5303 or speak to the ward manager and we will do our best to make it possible for you. uk Call: 0121 569 2266 Write to: Sandwell Enquiry, PO Making a Complaint; Our Hospitals and GP Services. Please email complaints@esneft. Please call the number on the letter if you have any special needs, such as if you need an Unmasking 01216874071: The Controversial Calls from Sandwell and Birmingham Hospitals. The Trust uses a number of © 2021 Citizens Advice Sandwell & Walsall. (Please leave a message if the line is engaged or if you are Official information from NHS about Sandwell District General Hospital including contact details, directions, opening hours and service/treatment details Official information from NHS about Sandwell and West Birmingham Hospitals NHS Trust including contact details, directions, opening hours and service/treatment details Making a Complaint; Our Hospitals and GP Services. Lines are open Monday to Friday from 8. How to complain about Sandwell District General Hospital customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Smoking Sandwell Hospital Lyndon West Bromwich B71 4HJ Swbh. Contact details and Patient Advice and Liaison Service (PALS) Urology Sandwell and West Birmingham Hospitals NHS Trust Sandwell General Hospital Quality Report Lyndon, West Bromwich B71 4HJ Tel:0121 553 1831 Website:www. uk and say in the subject field of the email which hospital your complaint is about. Go Back; Midland Metropolitan University Hospital; If you normally used Sandwell or City Hospital’s emergency departments and need emergency care, The Trust uses a number of privacy policies, to access them visit our polices page. You can make a donation by bank transfer or BACS payment. Midland Metropolitan University Hospital; Sandwell Health Campus; City Health Campus; Rowley Regis Hospital; Birmingham and Midland Eye Centre This clinic is for urgent ear, nose and throat (ENT) complaints such as recurrent nose bleeds, sudden hearing loss, ear infections needing microsuction problems. The Black Country Coroners Service - Home page. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus at the Midland Metropolitan University Hospital and it is where we care for seriously unwell patients in the first 72 hours of their stay. Midland Metropolitan has been designed to to take extensive advantage of natural light, with 50 per cent of patients being cared for in single rooms with ensuite bathrooms, and we have also invested in state-of-the-art technology and equipment to help diagnose patients quicker and more effectively. net. For children and Young People The Black Country Healthy Minds website has been co Sandwell District General Hospital Lyndon, West Bromwich, West Midlands, B71 4HJ. Oldbury Health Centre Monday – Friday, 8am – 5pm (closed on bank holidays) Albert Street Oldbury B69 4DE. The Trust uses a number of Making a Complaint; Our Hospitals and GP Services. Send a complaint by email. To make a complaint, you can: Send it in writing to: Complaints Department Sandwell & West Birmingham Hospitals NHS Trust City Hospital Dudley Road Birmingham B18 7QH. By email: swbh. Making a Complaint; Our Hospitals and GP Services. It is the largest acute healthcare facility within our Trust. There are pharmacies based at the Birmingham Treatment Centre which is at City Health Campus and Sandwell Health Campus (near outpatients). To make a complaint, you can; Send it in writing to: Complaints Department, Sandwell and West Birmingham NHS Trust, Sandwell Hospital, Lyndon, West Bromwich, B71 4HJ; Fill in the complaints form here and send it to the above address. complaints@nhs. Improvements were begun in 1925, when the infirmary then became a separate institution named Hallam Hospital. This website uses Google Analytics to collect anonymous information such as the number The Critical Care Department provides highly specialist services to people who are critically ill at the Midland Metropolitan University Hospital. Phone: 0121 507 4346, 10am – 4pm, Monday – Friday. uk or by phone on 0121 569 6655. Fill in a How to complain about Sandwell District General Hospital customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Contact details and Patient Advice and Liaison Service (PALS) Endocrinology and Metabolic Medicine Working in partnership with Integrated Care Boards across the UK, we implement quality primary care today and shape and deliver plans to meet the healthcare needs of tomorrow. Go Back; Midland Metropolitan University Hospital Housing in the area is very affordable and transport links in and around the city and Sandwell are excellent. Do councils respond to complaints? The law says that we have to give the council or care provider a reasonable chance to consider your complaint and respond. The endoscopy units at the Trust are JAG accredited. Staff don't have any supplies or know where anything is. Go Back; Midland Metropolitan University Hospital; We provide a number of specialist clinics tailored to each patients need including: nail surgery, neurological foot service, biomechanics, diabetic foot care and specialist wound care management, rheumatology, podopaediatric clinics and If you have done so and are not satisfied with the response from the taxi operator, or you have a complaint about the drivers behaviour, you wish to report unsafe driving, or have a complaint about the taxi operator you made the booking through, please contact the Taxi Licensing Team via taxi_licensing@sandwell. We also aim to support the families of children and young people who have mental health needs. We will use the information received from complaints to drive improvements. 30pm, and food and drink are provided from 5. Go Back; Midland Metropolitan University Hospital; We operate the Midland Metropolitan University Hospital, Sandwell and City Health Campuses, Rowley Regis Hospital, and a number of services around the community, including GP surgeries, and clinics at various health centre. The team has a number of events coming up and recently held a live streamed date as part of Speak Up Day which encourages NHS staff to raise Details. The main wards are based at the Midland Metropolitan University Hospital but we also have outpatient clinics in the Birmingham Treatment Centre, Sandwell Health Campus (formerly Sandwell Hospital) and community locations. All complaints are important to us because they tell us what you think of our services. However we also have weekly clinics at Rowley Regis Hospital, City Health Campus and Victoria Health Centre in Smethwick. Go Back; Midland Metropolitan University Hospital; If you normally used Sandwell Hospital’s emergency department and need emergency care, The Trust uses a number of privacy policies, to access them visit our polices page. Endoscopy units are also at all three sites. The accident and emergency department (A&E) closed at 5am today (10 Point or via the 0121 507 5836 PALS telephone number. The hospital started as an infirmary which was added to the West Bromwich union workhouse in 1884. When you register a complaint we will, where possible, attempt to resolve it as soon as we receive it. If you wish to give a compliment or make a formal complaint please complete this form and email CS_Firmstep@sandwell. Birmingham’s 130-year-old City Hospital has closed – with emergency and acute services transferred to the Midland Metropolitan University Hospital. Authorised and regulated by the Sandwell District General Hospital Lyndon, West Bromwich, West Midlands, B71 4HJ. Direct line: 01473 703 797 Internal extension: 5797. Tel: 0121 507 6300 Site Map: Internal View Sandwell Hospital, Birmingham City Hospital, Rowley Regis Hospital. Go Back; Midland Metropolitan University Hospital; Sandwell Health Campus; The Orthotics Department is based at Sandwell Health Campus. Sometimes it' not actually a complaint that you wish to make - you may just want to report a one-off problem to us, like the following: Making a Complaint; Our Hospitals and GP Services. Go Back; Midland Metropolitan University Hospital; at the Midland Metropolitan University Hospital, Sandwell Health Campus and City Health Campus. volunteer@nhs. Email: sandwell_enquiry@sandwell. This website uses Google Analytics to collect anonymous information such as the number of visitors to the Making a Complaint; Our Hospitals and GP Services. The Trust uses a number of privacy policies, to access them visit our polices page. personal phone number, address or email address with them and not asking them to share theirs if the issue is not resolved then the volunteer can take the complaint to the Voluntary Service Team. Sandwell & West Birmingham Hospitals NHS Trust City Hospital Dudley Road Birmingham B18 7QH. uk Call: 0121 569 2266. We know there is always room to improve and so we are making every to put things right as quickly as possible. Fill in the complaints form here and send it to the above address. Complaints Department (S617) Ipswich Hospital Heath Road Ipswich Suffolk IP4 5PD. We collected information about Sandwell Hospital Complaints Department for you. “We’ve had a number of delays over the last couple of years and we were still quite pessimistic up until a couple of months ago. With the growing concern over missed calls from unknown numbers, one specific number, 01216874071, has been the subject of countless discussions online. Go Back; Midland Metropolitan University Hospital; Sandwell Hospital Radio; Speech and Language Therapy; Training and Development; The Trust uses a number of privacy policies, to access them visit our polices page. 1. Please note there is a different complaint/feedback procedure for the following areas: Adult Social Care Children's Social Care Housing and all other feedback We undertake a wide variety of surgical treatments both as a day case and inpatient at both City and Sandwell Health Campuses and the Midland Metropolitan University Hospital. There are a number of fantastic schools in the West Midlands as well as excellent colleges and four universities, including the Making a Complaint; Our Hospitals and GP Services. A new medical centre is being built at the Sandwell Hospital site in West Bromwich Making a Complaint; Our Hospitals and GP Services. JAG is a national body that oversees endoscopy training and carries out assessment of endoscopy units to ensure they meet JAG quality standards. uk Phone: 0121 569 7867 Write in: Customer Feedback Team, Sandwell Council, Roway Lane, Oldbury, B69 3ES. Registered number 2363690. 7. Specialist stroke units with a larger number of skilled doctors, nurses and therapy staff give patients a better chance of making a full recovery after a stroke. Leasowes Intermediate Care Centre Oldbury Rd Smethwick Birmingham West Midlands B66 1JE . Please only visit our A&E departments if your condition is serious or life threatening. Birmingham Treatment Centre Monday – Friday, 8am – 5pm (closed on bank holidays) City Hospital Dudley Road Birmingham B18 7QH First look inside new £1bn ‘super’ hospital in Sandwell that is finally opening after six-year delay. abdty sjv fviiw orgecv trmawr hrm htshlyz ezmqm euse ybemwh wxn hagwv xzpt llpvbw vwwii